SpaceCrew - Virtual Assistants

Welcome to SpaceCrew Virtual Assistants! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual assistant services. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

Name, email address, phone number, and company information
Business requirements and project specifications
Payment and billing information
Communication records and correspondence

1.2 Business Information

In the course of providing our services, we may access and process business information including documents, data files, and other materials you provide for task completion.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our virtual assistant services
Process transactions and manage your account
Communicate with you about our services, updates, and support
Comply with legal obligations and resolve disputes
Analyze usage patterns to enhance service quality

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, provided they agree to keep this information confidential.

3.2 Legal Requirements

We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of SpaceCrew, our clients, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and employee training
Secure data storage and backup procedures

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Restriction of processing
Data portability
Objection to processing

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

As a global service provider, we may transfer your information to countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

10. Contact Information

For questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Email: support@myspacecrew.com

Phone: (626) 800-2909

By using SpaceCrew Virtual Assistants' Services, you acknowledge and agree to this Privacy Policy.